We have seen a definite shift in economic climate over the last decade with businesses adopting strategies and solutions to cope with demands. Cloud models are transforming businesses by providing the competitive advantage and reaching out to the customers in real time.
We would like to believe that there are no named challenges in implementation however, we at LogicBulls have often dealt with a few of these and more as we type this article:
Security and compliance issues makes stringent monitoring and controls of data a high priority. Rise in breaches and passwords hacks leading to loss of reputation to businesses in the past couple of years have led to apprehension among CIOs. The demand is so great that security becomes a key challenge despite being a competitive differential in Cloud services.
Losing control to a third-party vendor adds a bit of solicitude in most cases. Irrespective of security issues, accountability becomes a matter of contention. To ascertain that the customer understands the need to segregate operational responsibility using Cloud solutions so that his business can focus on other revenue generating projects, is a major challenge for service providers.
Undeniably, service quality and reliability is vital for profitability and sustainability of the business. The reduction of operational costs with performance and scalability offered by third-party vendors depends upon justifiable SLAs and ensuring higher uptime with adherence to best practices and up-to- date infrastructure.
Spending more on bandwidth while saving money on management and maintenance is a flip side of using Cloud services. Downtime and performance cost issues becomes a challenge for services providers when uninterrupted access to secure, complex and intensive data is needed 365/24×7. Vendors must ensure the infrastructure is not resilient to outages by providing 99.999% uptime network rates.
Sorting through the current trend of ‘a-a- S(available-as- Service)’ is a daunting task. Evaluating the right service model and transitioning to the Cloud with portability in data migration is a complex process plus ability to move in and out of these platforms, switching vendors and no lock-in period is definitely preferable.
Integration with existing infrastructure in a well-integrated framework both at corporate and IT levels with a synchronized strategy, outnumbers the incremental profits offered by standalone services. The availability of public Cloud for enterprise applications makes it difficult for implementation on a global level in an organization.
Coming up with Cost effective strategies leading to faster time to value (ROI), minimizing the upfront cost and reduction in operational cost is a challenge. Service providers need to offer variations through a pre-configured service pack to a cost intensive tailor-made solution that incorporates the organizational features of various SMBs.
Working through Cloud is a different mechanism and many organizations are not geared to do so. Lack of skills and expertise necessitates training the staff about the new toolsets and processes to cover the gaps and ease the transition.
Although, Cloud was expected to end the IT complexity too many apps have added to the confusion. Juggling too many apps requires time, bandwidth and frequent changes in settings. Consolidation of functions and vendors based on optimum usage, implementation and returns is critical for most CIOs today.
Lastly, it can’t be more emphasized that the client is the focus area of all businesses. A TCO focussed business no longer believes only in trust and goodwill of a vendor and expects more value for investments. Transparency about vendor tools and processes in delivering its SLAs especially in case of security and compliance.